Last Updated (Monday, 07 May 2012 23:48) Written by Kevin Doffing 27 October 2011

Here at Sam's Safety Equipment we greatly appreciate your business and will take any and every step necessary to insure your complete satisfaction.

Shipping and Delivery

We offer various delivery methods for your convenience:

• UPS Ground: Our standard delivery method, which can take 1-2 days in the Houston area, and 3-5 days in the continental United States. Other UPS delivery options are available upon request
• UPS Next Day Air/2nd Day Air: Always available to our customers for rush delivery, please call if you have any questions or to confirm that ourdriver has not yet arrived for our daily pickup, usually around 4PM CST.
• Delivery: We offer same day delivery for all of our Houston Corporate Accounts. Orders must be received prior to 11am to insure same day delivery. However, last minute emergency deliveries can be accommodated on a case by case basis.
• Shoe Truck: Our fully stocked truck can be scheduled to come by your shop or work site to better fit and accommodate your employee's needs. Please call ahead to schedule appointments, as most appointments for your Shoe Truck are scheduled far in advance. Call for more details.

Returns

All returns will be accepted with receipt within 30 days from the time of purchase, if the item purchased is found to be defective or unused. For used items can be returned, however, they will be judged on a case by case basis. The return of used items will be determined at the discretion of the employee present at the time of return. If you are not completely satisfied with your purchase at any time, please do not hesitate to contact us immediately.

Shoes Ordered Online or Over the Phone: Returns for unused items will be returned at the customers expense, but there is no restocking fees and a full refund will be issued for the purchase, including original shipping charges.